Frequently Asked Questions
Everything you need to know about your daily brew.
How fresh is the coffee I will receive?
We roast our beans in small batches every day. Your coffee is typically roasted within 24 to 48 hours of your order being placed to ensure maximum freshness and flavor.
Can I get my coffee beans ground for a specific brewing method?
Yes, we offer various grind sizes ranging from whole beans to fine grinds for Espresso, Aeropress, Pour Over, and French Press. Simply select your preferred grind on the product page.
How long does shipping take?
Standard shipping usually takes 3-5 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.
What is your return policy for coffee products?
Since coffee is a perishable food item, we do not accept returns. However, if you receive a damaged package or the wrong roast, please contact us within 24 hours for a replacement.
Do you offer a subscription service?
Yes, our 'Brew Better' subscription allows you to receive your favorite beans at regular intervals (weekly, fortnightly, or monthly) with an additional discount on every order.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery is also available for select pin codes.